Privacy Policy

Privacy Overview

At Dunia Ahmad Halawi Psychology Clinic, we are deeply committed to protecting your privacy and maintaining the confidentiality of your personal and mental health information. This Privacy Policy outlines how we collect, use, and safeguard your data.

We comply with international standards for data protection and confidentiality in mental health services. Your trust is paramount to our practice.

Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, phone number, and location
• Session Information: Notes and records related to your therapeutic sessions (kept confidential and secure)
• Medical History: Relevant health and psychological background information you choose to share
• Website Usage: How you interact with our website (via cookies and analytics)
• Communication Records: Emails and messages exchanged through our contact forms

How We Use Your Information

Your information is used exclusively for:

• Providing professional psychology and therapy services
• Scheduling and managing your appointments
• Communicating with you about your care and treatment
• Maintaining accurate clinical records
• Improving our website and user experience
• Responding to inquiries and providing support
• Legal compliance and professional obligations

We NEVER share your information with third parties without your explicit consent, except when required by law.

Data Protection & Security

We implement multiple layers of security to protect your information:

• Encryption: All data transmitted to our servers is encrypted using SSL/TLS protocols
• Secure Storage: Personal and clinical records are stored securely with restricted access
• Access Controls: Only authorized personnel have access to your information
• Regular Audits: We regularly review our security practices
• Confidentiality Agreements: All staff members sign strict confidentiality agreements
• HIPAA Compliance: We adhere to healthcare privacy regulations

Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Access: You can request access to your personal and clinical records
• Right to Correction: You can request corrections to inaccurate information
• Right to Deletion: You can request deletion of your data (subject to legal requirements)
• Right to Withdraw Consent: You can withdraw consent for data processing at any time
• Right to Confidentiality: All information remains confidential and private
• Right to Know: You have the right to know how your data is being used

Contact Us About Privacy

If you have questions about this Privacy Policy or your personal data, please contact us:

• Email: Psychologistclinic.dunia@gmail.com
• Phone: +961 71 904 353
• Location: Beirut, Lebanon

We are committed to addressing your privacy concerns promptly and professionally.